Shift Leader: Legendary Service & Team Coaching

Starbucks; Winnipeg; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading coffeehouse chain in Winnipeg seeks a Shift Supervisor to assist in store operations and provide legendary customer service. This role involves team leadership, customer engagement, and operational excellence. Previous customer service experience in a retail or restaurant setting is required, along with strong communication skills and the ability to direct others. Join a workplace committed to diversity and excellence.

Qualifications

• Customer service experience in a retail or restaurant environment.
• Ability to learn quickly.

Responsibilities

• Assists store manager in executing operations during shifts.
• Provides feedback on partner performance.
• Delivers legendary customer service.

Skills

Customer service experience

Ability to direct the work of others

Effective oral communication skills

Strong interpersonal skills

Ability to work as part of a team

Job description

A leading coffeehouse chain in Winnipeg seeks a Shift Supervisor to assist in store operations and provide legendary customer service. This role involves team leadership, customer engagement, and operational excellence. Previous customer service experience in a retail or restaurant setting is required, along with strong communication skills and the ability to direct others. Join a workplace committed to diversity and excellence.