Shift Leader: Legendary Service & Team Coaching

Starbucks; Westbank First Nation #9; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading coffee retailer in Canada seeks a Shift Supervisor to assist in store operations, lead a team, and deliver exceptional customer service. Applicants should have strong interpersonal skills and previous customer service experience. This supervisory role will involve training partners, maintaining operational standards, and ensuring a welcoming environment for customers. Join a supportive workplace that values diversity and teamwork.

Responsibilities

• Assist the store manager in executing store operations during shifts.
• Maintain a calm demeanor during high volume periods.
• Anticipate customer needs and create a positive environment.
• Provide feedback on partner performance and assist with training.
• Deliver legendary customer service consistently.

Skills

Customer service experience

Effective oral communication

Ability to learn quickly

Strong interpersonal skills

Ability to work as part of a team

Job description

A leading coffee retailer in Canada seeks a Shift Supervisor to assist in store operations, lead a team, and deliver exceptional customer service. Applicants should have strong interpersonal skills and previous customer service experience. This supervisory role will involve training partners, maintaining operational standards, and ensuring a welcoming environment for customers. Join a supportive workplace that values diversity and teamwork.