Shift Leader: Legendary Service & Team Coaching

Starbucks; Victoria; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading coffee house in Victoria, Canada is seeking a Shift Supervisor to assist the store manager with daily operations. Responsibilities include delivering excellent customer service, managing team performance, and maintaining store standards. Ideal candidates will have prior customer service experience, strong communication skills, and teamwork abilities. Join a company recognized for its great workplace culture.

Qualifications

• Customer service experience in a retail or restaurant environment.

Responsibilities

• Assist the store manager in executing store operations during scheduled shifts.
• Deliver legendary customer service to all customers.
• Anticipate customer and store needs by constantly evaluating environment.

Skills

Customer service experience in a retail or restaurant environment

Ability to direct the work of others

Effective oral communication skills

Strong interpersonal skills

Ability to work as part of a team

Job description

A leading coffee house in Victoria, Canada is seeking a Shift Supervisor to assist the store manager with daily operations. Responsibilities include delivering excellent customer service, managing team performance, and maintaining store standards. Ideal candidates will have prior customer service experience, strong communication skills, and teamwork abilities. Join a company recognized for its great workplace culture.