Shift Leader: Legendary Service & Team Coaching

Starbucks; Toronto; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading coffee retail company in Toronto is looking for a Shift Supervisor to oversee store operations during shifts. The ideal candidate will have customer service experience, strong interpersonal skills, and the ability to lead a team. Responsibilities include managing employees, ensuring customer satisfaction, and maintaining store standards. Join a team that values integrity and excellent service in a supportive work environment.

Qualifications

• Customer service experience in a retail or restaurant environment.
• Ability to learn quickly.

Responsibilities

• Assist store manager in executing store operations during scheduled shifts.
• Deploy partners and delegate tasks to create the Starbucks Experience.
• Model and act in accordance with Starbucks guiding principles.

Skills

Customer service experience

Ability to direct the work of others

Effective oral communication skills

Strong interpersonal skills

Ability to work as part of a team

Job description

A leading coffee retail company in Toronto is looking for a Shift Supervisor to oversee store operations during shifts. The ideal candidate will have customer service experience, strong interpersonal skills, and the ability to lead a team. Responsibilities include managing employees, ensuring customer satisfaction, and maintaining store standards. Join a team that values integrity and excellent service in a supportive work environment.