Shift Leader: Legendary Service & Team Coaching

Starbucks; Tillsonburg; On-site; CAD 30,000 - 40,000; Full time

Job summary

A leading coffeehouse chain in Tillsonburg is seeking a Shift Supervisor to assist the store manager in operations. The role involves delegating tasks, providing customer service, and training partners. Candidates should have experience in retail or food service, effective communication skills, and the ability to lead a team. The position offers a chance to be part of a well-regarded company with a focus on customer experience.

Qualifications

• Customer service experience in a retail or restaurant environment.

Responsibilities

• Assist the store manager in executing store operations during scheduled shifts.
• Deploy partners and delegate tasks to create the Starbucks Experience.
• Provide legendary customer service with prompt service and quality beverages.
• Model and act in accordance with Starbucks guiding principles.

Skills

Customer service experience

Ability to direct the work of others

Effective oral communication skills

Knowledge of the retail environment

Strong interpersonal skills

Ability to work as part of a team

Job description

A leading coffeehouse chain in Tillsonburg is seeking a Shift Supervisor to assist the store manager in operations. The role involves delegating tasks, providing customer service, and training partners. Candidates should have experience in retail or food service, effective communication skills, and the ability to lead a team. The position offers a chance to be part of a well-regarded company with a focus on customer experience.