Shift Leader: Legendary Service & Team Coaching

Starbucks; Strathroy; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading coffee chain in Strathroy is seeking a Shift Supervisor to assist in store operations. You will lead the team, ensuring legendary customer service and a clean, inviting store environment. Ideal candidates should possess strong communication skills and previous customer service experience in retail or restaurants. The position promises a dynamic work environment and opportunities for growth.

Qualifications

• Customer service experience in a retail or restaurant environment.
• Ability to learn quickly.
• Knowledge of the retail environment.

Responsibilities

• Act with integrity, honesty, and knowledge of Starbucks' culture.
• Assist with new partner training and provide feedback.
• Deliver legendary customer service to all customers.
• Maintain a calm demeanor during high-volume periods.

Skills

Customer service experience

Effective communication skills

Strong interpersonal skills

Ability to direct the work of others

Ability to work as part of a team

Job description

A leading coffee chain in Strathroy is seeking a Shift Supervisor to assist in store operations. You will lead the team, ensuring legendary customer service and a clean, inviting store environment. Ideal candidates should possess strong communication skills and previous customer service experience in retail or restaurants. The position promises a dynamic work environment and opportunities for growth.