Shift Leader: Legendary Service & Team Coaching

Starbucks; Southwestern Ontario; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading coffeehouse chain is seeking a Shift Supervisor in Southwestern Ontario to assist in store operations, lead the team, and provide exceptional customer service. The ideal candidate will have retail or restaurant customer service experience and be able to effectively communicate and motivate team members. This position is a fantastic opportunity to be part of a well-regarded company that prioritizes employee satisfaction.

Qualifications

• Customer service experience in a retail or restaurant environment.
• Ability to learn quickly.
• Knowledge of the retail environment.

Responsibilities

• Assist store manager in operations during scheduled shifts.
• Deliver legendary customer service to all customers.
• Train and provide feedback to new partners.
• Maintain a calm demeanor during high volume times.

Skills

Customer service experience

Ability to direct the work of others

Effective oral communication skills

Strong interpersonal skills

Ability to work as part of a team

Job description

A leading coffeehouse chain is seeking a Shift Supervisor in Southwestern Ontario to assist in store operations, lead the team, and provide exceptional customer service. The ideal candidate will have retail or restaurant customer service experience and be able to effectively communicate and motivate team members. This position is a fantastic opportunity to be part of a well-regarded company that prioritizes employee satisfaction.