Shift Leader: Legendary Service & Team Coaching

Starbucks; Southwestern Ontario; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading coffee chain in Ontario seeks a Shift Supervisor to assist the store manager in daily operations. This role involves providing exceptional customer service, training staff, and ensuring compliance with operational procedures. Ideal candidates will have customer service experience, strong communication skills, and the ability to lead a team. This position offers an engaging work environment within a respected company known for its inclusive culture.

Qualifications

• Customer service experience in a retail or restaurant environment.
• Ability to direct the work of others.
• Ability to learn quickly.
• Knowledge of the retail environment.

Responsibilities

• Assist the store manager in executing store operations.
• Provide legendary customer service with prompt service.
• Model and act in accordance with Starbucks guiding principles.
• Train new partners and provide coaching as needed.
• Ensure compliance with operational policies and procedures.

Skills

Customer service experience

Effective oral communication

Strong interpersonal skills

Ability to direct the work of others

Job description

A leading coffee chain in Ontario seeks a Shift Supervisor to assist the store manager in daily operations. This role involves providing exceptional customer service, training staff, and ensuring compliance with operational procedures. Ideal candidates will have customer service experience, strong communication skills, and the ability to lead a team. This position offers an engaging work environment within a respected company known for its inclusive culture.