Shift Leader: Legendary Service & Team Coaching

Starbucks; San Juan de Terranova; On-site; CAD 35,000 - 45,000; Full time

Job summary

A popular coffeehouse chain in Terranova y Labrador is seeking a Shift Supervisor to assist in managing store operations. Responsibilities include leading the team, ensuring legendary customer service, and adhering to operational policies. Ideal candidates will have experience in retail or restaurant environments, effective communication skills, and the ability to work as part of a team. This role offers a dynamic work environment with opportunities for development.

Qualifications

• Customer service experience in a retail or restaurant environment.

Responsibilities

• Assist in executing store operations during scheduled shifts.
• Deliver legendary customer service by acting with a customer-first attitude.
• Model and act in accordance with company principles.

Skills

Customer service experience

Ability to direct the work of others

Effective oral communication skills

Strong interpersonal skills

Job description

A popular coffeehouse chain in Terranova y Labrador is seeking a Shift Supervisor to assist in managing store operations. Responsibilities include leading the team, ensuring legendary customer service, and adhering to operational policies. Ideal candidates will have experience in retail or restaurant environments, effective communication skills, and the ability to work as part of a team. This role offers a dynamic work environment with opportunities for development.