Shift Leader: Legendary Service & Team Coaching

Starbucks; Parksville; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading coffeehouse chain in Parksville is seeking a Shift Supervisor to assist the store manager in operations. Responsibilities include coaching partners for operational excellence, delivering top-tier customer service, and maintaining store standards. Ideal candidates should have strong customer service experience and interpersonal skills. Join us to be part of a recognized workplace culture that values diversity and collaboration.

Responsibilities

• Assist the store manager in executing store operations during scheduled shifts.
• Deploy partners and delegate tasks to create the Starbucks Experience.
• Provide legendary customer service with prompt service and quality beverages.
• Maintain a clean and comfortable store environment.
• Model and act in accordance with Starbucks guiding principles.

Skills

Customer service experience in a retail or restaurant environment

Ability to direct the work of others

Ability to learn quickly

Effective oral communication skills

Knowledge of the retail environment

Strong interpersonal skills

Ability to work as part of a team

Job description

A leading coffeehouse chain in Parksville is seeking a Shift Supervisor to assist the store manager in operations. Responsibilities include coaching partners for operational excellence, delivering top-tier customer service, and maintaining store standards. Ideal candidates should have strong customer service experience and interpersonal skills. Join us to be part of a recognized workplace culture that values diversity and collaboration.