Shift Leader: Legendary Service & Team Coaching

Starbucks; Nanaimo; On-site; CAD 40,000 - 50,000; Full time

Job summary

A well-known coffee chain in Nanaimo seeks a Shift Supervisor to assist in store operations and lead a team towards delivering exceptional customer service. Responsibilities include delegating tasks, training partners, and ensuring a positive store environment. Candidates should have strong customer service experience and the ability to work collaboratively. Join a great workplace committed to diversity and inclusion.

Qualifications

• Customer service experience in a retail or restaurant environment.

Responsibilities

• Assist the store manager in executing store operations during scheduled shifts.
• Deploy partners and delegate tasks to ensure smooth operations.
• Deliver legendary customer service to all customers.
• Provide feedback to store manager on partner performance during shifts.

Skills

Customer service experience

Ability to direct the work of others

Ability to learn quickly

Effective oral communication skills

Knowledge of the retail environment

Strong interpersonal skills

Ability to work as part of a team

Job description

A well-known coffee chain in Nanaimo seeks a Shift Supervisor to assist in store operations and lead a team towards delivering exceptional customer service. Responsibilities include delegating tasks, training partners, and ensuring a positive store environment. Candidates should have strong customer service experience and the ability to work collaboratively. Join a great workplace committed to diversity and inclusion.