Shift Leader: Legendary Service & Team Coaching

Starbucks; Nanaimo; On-site; CAD 30,000 - 45,000; Full time

Job summary

A leading coffeehouse chain in Canada is seeking a Shift Supervisor to assist the store manager and lead the team in delivering exceptional customer service. The role includes managing store operations, training new partners, and maintaining a clean environment. Ideal candidates should have retail or restaurant experience and strong communication skills. This position offers the chance to be part of a respected company known for its great workplace culture.

Qualifications

• Customer service experience in a retail or restaurant environment.
• Ability to learn quickly.

Responsibilities

• Assist the store manager in executing store operations during scheduled shifts.
• Deploy partners and delegate tasks to create the Starbucks Experience.
• Model and act in accordance with Starbucks guiding principles.

Skills

Customer service experience

Ability to direct the work of others

Effective oral communication skills

Strong interpersonal skills

Ability to work as part of a team

Job description

A leading coffeehouse chain in Canada is seeking a Shift Supervisor to assist the store manager and lead the team in delivering exceptional customer service. The role includes managing store operations, training new partners, and maintaining a clean environment. Ideal candidates should have retail or restaurant experience and strong communication skills. This position offers the chance to be part of a respected company known for its great workplace culture.