Shift Leader: Legendary Service & Team Coaching

Starbucks; Maple Ridge; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading coffee retailer is seeking a Shift Supervisor in Maple Ridge, Canada. In this role, you will assist the store manager in executing operations, leading a team to deliver exceptional customer service. Responsibilities include training partners, maintaining store standards, and providing feedback. A strong background in customer service and the ability to communicate effectively in a team environment are essential. Join a company renowned for its welcoming culture and commitment to diversity.

Qualifications

• Experience in a retail or restaurant environment.
• Ability to learn quickly.
• Knowledge of the retail environment.

Responsibilities

• Assist with store operations during scheduled shifts.
• Model and act in accordance with guiding principles.
• Deliver legendary customer service.

Skills

Customer service experience

Ability to direct the work of others

Effective oral communication skills

Strong interpersonal skills

Ability to work as part of a team

Job description

A leading coffee retailer is seeking a Shift Supervisor in Maple Ridge, Canada. In this role, you will assist the store manager in executing operations, leading a team to deliver exceptional customer service. Responsibilities include training partners, maintaining store standards, and providing feedback. A strong background in customer service and the ability to communicate effectively in a team environment are essential. Join a company renowned for its welcoming culture and commitment to diversity.