Shift Leader: Legendary Service & Team Coaching

Starbucks; Kamloops; On-site; CAD 35,000 - 50,000; Full time

Job summary

A leading coffeehouse chain is seeking a Shift Supervisor in Kamloops, Canada. In this role, you will assist in executing store operations, lead team members, and ensure legendary customer service. Ideal candidates will have previous customer service experience and strong interpersonal skills. You will be part of a dynamic team in a vibrant work environment, committed to excellence and customer satisfaction.

Qualifications

• Customer service experience in a retail or restaurant environment.

Responsibilities

• Act with integrity and promote company culture.
• Maintain calm during busy periods.
• Anticipate customer needs and respond positively.
• Assist with new partner training and provide feedback.
• Deliver legendary customer service.

Skills

Customer service experience

Ability to direct the work of others

Ability to learn quickly

Effective oral communication skills

Knowledge of the retail environment

Strong interpersonal skills

Ability to work as part of a team

Job description

A leading coffeehouse chain is seeking a Shift Supervisor in Kamloops, Canada. In this role, you will assist in executing store operations, lead team members, and ensure legendary customer service. Ideal candidates will have previous customer service experience and strong interpersonal skills. You will be part of a dynamic team in a vibrant work environment, committed to excellence and customer satisfaction.