Shift Leader: Legendary Service & Team Coaching

Starbucks; Dieppe; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading coffeehouse chain located in Dieppe is seeking a Shift Supervisor to assist the store manager during shifts. The ideal candidate will lead store operations, deliver legendary customer service, and support team development. Responsibilities include training new partners, managing store operations, and ensuring compliance with operational policies. Strong customer service and leadership skills are essential for success in this role.

Qualifications

• Customer service experience in a retail or restaurant environment.
• Ability to learn quickly.
• Knowledge of the retail environment.

Responsibilities

• Assist store manager in executing store operations during shifts.
• Delegate tasks and provide legendary customer service.
• Model and act in accordance with company's guiding principles.

Skills

Customer service experience

Ability to direct work

Effective oral communication

Teamwork

Job description

A leading coffeehouse chain located in Dieppe is seeking a Shift Supervisor to assist the store manager during shifts. The ideal candidate will lead store operations, deliver legendary customer service, and support team development. Responsibilities include training new partners, managing store operations, and ensuring compliance with operational policies. Strong customer service and leadership skills are essential for success in this role.