Shift Leader: Legendary Service & Team Coaching

Starbucks; Courtice; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading coffeehouse chain is looking for a Shift Supervisor in Courtice, Ontario. You will assist the store manager in operations and lead the team to provide exceptional customer service. The ideal candidate has strong interpersonal skills, previous customer service experience, and the ability to work in a fast-paced environment. Join a company recognized as a great place to work and contribute to a welcoming atmosphere for customers and partners alike.

Qualifications

• Customer service experience in a retail or restaurant environment.
• Ability to learn quickly.
• Knowledge of the retail environment.

Responsibilities

• Assist the store manager in executing store operations during shifts.
• Provide legendary customer service to all customers.
• Train new partners positively and provide feedback to enhance performance.
• Maintain store standards and safety protocols.

Skills

Customer service experience

Ability to direct the work of others

Effective oral communication skills

Strong interpersonal skills

Ability to work as part of a team

Job description

A leading coffeehouse chain is looking for a Shift Supervisor in Courtice, Ontario. You will assist the store manager in operations and lead the team to provide exceptional customer service. The ideal candidate has strong interpersonal skills, previous customer service experience, and the ability to work in a fast-paced environment. Join a company recognized as a great place to work and contribute to a welcoming atmosphere for customers and partners alike.