Shift Leader: Legendary Service & Team Coaching

Starbucks; Central Ontario; On-site; CAD 40,000 - 50,000; Full time

Job summary

A major coffeehouse chain in Orillia is seeking a Shift Supervisor to assist the store manager in executing operations during scheduled shifts. The role involves leading a team, providing legendary customer service, and ensuring operational excellence. The ideal candidate has customer service experience and effective communication skills, with a commitment to the company's values and principles. This is an exciting opportunity to join a well-loved company that prioritizes employee satisfaction.

Qualifications

• Customer service experience in a retail or restaurant environment.

Responsibilities

• Assist store manager in executing store operations during scheduled shifts.
• Model and act in accordance with company guiding principles.
• Provide feedback to store manager on partner performance during shift.
• Delivers legendary customer service to all customers.

Skills

Directing the work of others

Effective oral communication skills

Strong interpersonal skills

Ability to learn quickly

Knowledge of the retail environment

Ability to work as part of a team

Job description

A major coffeehouse chain in Orillia is seeking a Shift Supervisor to assist the store manager in executing operations during scheduled shifts. The role involves leading a team, providing legendary customer service, and ensuring operational excellence. The ideal candidate has customer service experience and effective communication skills, with a commitment to the company's values and principles. This is an exciting opportunity to join a well-loved company that prioritizes employee satisfaction.