Shift Leader: Legendary Service & Team Coaching

Starbucks; Canada; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading coffee retailer is looking for a Shift Supervisor to manage store operations and provide legendary customer service. The role includes directing team members, ensuring adherence to operational policies, and creating an enjoyable environment for customers. Ideal candidates will have customer service experience and strong interpersonal skills. Join a great workplace that values diversity and teamwork.

Qualifications

• Customer service experience in a retail or restaurant environment.

Responsibilities

• Assist the store manager in executing store operations during scheduled shifts.
• Deploy partners and delegate tasks to enhance customer experience.
• Follow Starbucks operational policies and procedures to ensure safety.

Skills

Directing the work of others

Learning quickly

Effective oral communication

Knowledge of the retail environment

Strong interpersonal skills

Teamwork

Job description

A leading coffee retailer is looking for a Shift Supervisor to manage store operations and provide legendary customer service. The role includes directing team members, ensuring adherence to operational policies, and creating an enjoyable environment for customers. Ideal candidates will have customer service experience and strong interpersonal skills. Join a great workplace that values diversity and teamwork.