Shift Leader: Legendary Service & Team Coaching

Starbucks; Banff; On-site; CAD 45,000 - 55,000; Full time

Job summary

A leading coffee retailer in Canada is seeking a Shift Supervisor to assist in operations during scheduled shifts. The role involves delivering excellent customer service, leading a team, and ensuring operational excellence. Ideal candidates will have customer service experience in retail or restaurants. This position offers the opportunity to work in a dynamic environment with a strong team culture.

Qualifications

• Customer service experience in a retail or restaurant environment.
• Ability to learn quickly.

Responsibilities

• Assist the store manager in executing store operations during shifts.
• Deliver legendary customer service to all customers.
• Provide feedback to the store manager on partner performance.

Skills

Customer service experience

Effective oral communication skills

Ability to direct the work of others

Strong interpersonal skills

Ability to work as part of a team

Knowledge of the retail environment

Job description

A leading coffee retailer in Canada is seeking a Shift Supervisor to assist in operations during scheduled shifts. The role involves delivering excellent customer service, leading a team, and ensuring operational excellence. Ideal candidates will have customer service experience in retail or restaurants. This position offers the opportunity to work in a dynamic environment with a strong team culture.