Shift Leader: Legendary Service & Team Coaching

Starbucks; Abbotsford; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading coffeehouse chain in Abbotsford seeks a Shift Supervisor to assist the store manager and lead a team in delivering exceptional customer service. Responsibilities include managing store operations, training staff, and maintaining quality standards. Ideal candidates will have customer service experience and strong communication skills. This role offers a dynamic work environment in the Fraser Valley.

Qualifications

• Customer service experience in a retail or restaurant environment.
• Ability to learn quickly.
• Knowledge of the retail environment.

Responsibilities

• Assist the store manager in executing store operations during shifts.
• Provide legendary customer service with a customer-first attitude.
• Delegate tasks to team members to ensure operational excellence.
• Maintain a positive team environment.
• Train new partners by positively reinforcing successful performance.

Skills

Customer service experience

Ability to direct the work of others

Effective oral communication skills

Strong interpersonal skills

Ability to work as part of a team

Job description

A leading coffeehouse chain in Abbotsford seeks a Shift Supervisor to assist the store manager and lead a team in delivering exceptional customer service. Responsibilities include managing store operations, training staff, and maintaining quality standards. Ideal candidates will have customer service experience and strong communication skills. This role offers a dynamic work environment in the Fraser Valley.