Shift Leader: Legendary Service & Team Coach

Starbucks; Sherbrooke; On-site; CAD 35,000 - 45,000; Full time

Job summary

A leading coffeehouse chain in Sherbrooke is seeking a Shift Supervisor to assist the store manager during scheduled shifts. You will lead the team, deliver legendary customer service, and maintain store operations. The ideal candidate should have strong customer service skills, the ability to work as part of a team, and fluency in French. Experience in a retail or restaurant environment is essential. This role is an excellent opportunity to be part of a highly regarded company.

Qualifications

• Customer service experience in a retail or restaurant environment.
• Ability to learn quickly.

Responsibilities

• Assist store manager in executing store operations.
• Delegate tasks to create the Starbucks Experience for customers.
• Deliver legendary customer service.
• Maintain a clean and comfortable store environment.

Skills

Customer service experience

Ability to direct work of others

Effective oral communication skills

Strong interpersonal skills

Ability to work as part of a team

French language fluency

Job description

A leading coffeehouse chain in Sherbrooke is seeking a Shift Supervisor to assist the store manager during scheduled shifts. You will lead the team, deliver legendary customer service, and maintain store operations. The ideal candidate should have strong customer service skills, the ability to work as part of a team, and fluency in French. Experience in a retail or restaurant environment is essential. This role is an excellent opportunity to be part of a highly regarded company.