Shift Leader - JOEY Eau Claire

Joey Restaurant Group; Calgary; Hybrid; CAD 52,000 - 68,000; Full time

Benefits offered by this job

Competitive compensation

Flexible scheduling

Mentorship

Meal discounts

Fitness membership

Referral program incentives

Job summary

JOEY Restaurants in Calgary is seeking a Service Leader to drive guest experiences and team performance. You will attract, retain and develop a high‑performing team of 50–100 colleagues while delivering quarterly strategic goals with energy and care.

This role demands a clear vision for hospitality, mentorship, and a hands-on approach to coaching, service standards, and culture. If you thrive in a fast-paced environment, roll up your sleeves and lead with purpose.

Qualifications

• Proven ability to lead and empower others.
• Passion for hospitality and world-class experiences.
• Commitment to personal and career development.
• Entrepreneurial mindset and new-perspective thinking.

Responsibilities

• Attract, retain and develop a high-performing team of 50-100.
• Deliver quarterly strategic planning goals with excellence.
• Uphold standards in product, profit, environment and experience.
• Drive coaching and performance improvements across the team.

Skills

Leadership

Hospitality

People development

Entrepreneurial mindset

Job description

This is about you. Your passion, purpose and potential. In you we see care, drive, confidence and curiosity. When you join our team, you can expect intensity, excitement and energy. Through our culture of people development, we are committed to the continuous learning and growth of our teams.

As a Service Leader, you will directly contribute to the overall success of a multi-million-dollar Restaurant and its people. In this role, you will be responsible for attracting, retaining, and developing a high performing team of 50-100 individuals, while driving their personal growth. You will efficiently deliver and execute quarterly strategic planning goals while upholding the highest standards in product, profit, environment and experience.

Requirements

• Proven ability to make decisions and empower others. You are a natural leader.
• A passion for hospitality and creating world-class experiences
• A desire to learn and grow through personal and career development
• An entrepreneurial mindset. You see things from a new perspective

Core Values

• You value honesty and humility. You have integrity and do what you say.
• You approach life with fearless determination and a sense of fun.
• You are creative, risk-taking, visionary and cutting edge. You choose to lead.
• You contribute to a strong culture and are committed to the team.
• You are passionate about quality and professionalism.
• You believe in unleashing the potential in others.

Benefits

• Competitive compensation opportunity
• Flexible scheduling to accommodate your personal and family needs
• Ongoing mentorship to support personal and professional goals
• Fun, Team-driven and inclusive community
• Dynamic, fast-paced, and agile work environment
• World-class Culinary and Service training
• Compete through culinary and bar challenges
• Meal discounts
• Fitness membership discounts
• Recruiting & Referral bonus program incentives

Your journey starts here.

If you're looking for a place to meet your potential, we'd like to meet you. Roll up your sleeves. Your journey starts here.

JOEY Restaurants is an Equal Employment Opportunity Employer. We thank all candidates for their time and interest in working at JOEY Restaurants, however, only candidates under consideration for opportunities with JOEY Restaurants will be contacted to participate further in this process.

JOEY Restaurants provides reasonable accommodations to qualified applicants and employees, including due to disabilities, medical conditions, and religious beliefs and practices.