Shift Leader - Fast-Food Ops & Guest Experience

Tim Hortons; Salmon Arm; On-site; CAD 30,000 - 45,000; Full time

Job summary

A leading coffee and fast-food restaurant in Salmon Arm is seeking a Team Supervisor to oversee daily operations and ensure exceptional guest experiences. Responsibilities include supervising staff, scheduling shifts, and addressing guest complaints effectively. The ideal candidate has previous supervisory experience in the fast food industry and a passion for team leadership, fostering a positive work environment.

Benefits

Flexible work environment

Opportunities for career advancement

Qualifications

• Previous supervisory experience in fast food services (minimum 1 year).
• Demonstrates the importance of treating every team member and guest with respect.
• Ability to motivate team members to meet goals.

Responsibilities

• Supervises, directs, and coordinates restaurant team members throughout their shift.
• Leads team with a positive attitude and encourages a fun work environment.
• Responds to guest service complaints in a timely manner.

Skills

Supervisory experience

Team leadership

Effective communication

Guest service

Job description

A leading coffee and fast-food restaurant in Salmon Arm is seeking a Team Supervisor to oversee daily operations and ensure exceptional guest experiences. Responsibilities include supervising staff, scheduling shifts, and addressing guest complaints effectively. The ideal candidate has previous supervisory experience in the fast food industry and a passion for team leadership, fostering a positive work environment.