Shift Leader: Deliver Legendary Service & Smooth Ops

Starbucks; Hamilton; On-site; CAD 45,000 - 55,000; Full time

Job summary

A leading coffeehouse chain in Hamilton is seeking a Shift Supervisor to assist the store manager in operational excellence. You will lead the shift team, ensuring legendary customer service and efficient store operations. Ideal candidates possess retail experience, strong communication skills, and a collaborative spirit. This role supports a positive team environment and fosters customer relationships. Competitive compensation and a commitment to diversity await the right candidate.

Qualifications

• Customer service experience in a retail or restaurant environment.
• Ability to direct the work of others.
• Ability to learn quickly.

Responsibilities

• Assist the store manager in executing store operations during scheduled shifts.
• Delegate tasks and create the Starbucks Experience.
• Deliver legendary customer service and maintain store standards.

Skills

Customer service experience

Effective oral communication skills

Strong interpersonal skills

Ability to work as part of a team

Job description

A leading coffeehouse chain in Hamilton is seeking a Shift Supervisor to assist the store manager in operational excellence. You will lead the shift team, ensuring legendary customer service and efficient store operations. Ideal candidates possess retail experience, strong communication skills, and a collaborative spirit. This role supports a positive team environment and fosters customer relationships. Competitive compensation and a commitment to diversity await the right candidate.