Shift Leader: Deliver Legendary Customer Service

Starbucks; Hamilton; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading coffee company in Ontario is looking for a Shift Supervisor to assist with store operations. Responsibilities include providing exceptional customer service, leading the team, and ensuring the smooth operation of shifts. Ideal candidates will have experience in retail or restaurant environments and strong interpersonal skills. Join a company that values diversity and creates a welcoming workplace.

Qualifications

• Customer service experience in a retail or restaurant environment.
• Ability to learn quickly and direct the work of others.
• Knowledge of the retail environment.

Responsibilities

• Assist the store manager with store operations during scheduled shifts.
• Provide feedback to the store manager on partner performance.
• Deliver legendary customer service and connect with customers.

Skills

Customer service experience

Ability to direct the work of others

Effective oral communication skills

Strong interpersonal skills

Ability to work as part of a team

Job description

A leading coffee company in Ontario is looking for a Shift Supervisor to assist with store operations. Responsibilities include providing exceptional customer service, leading the team, and ensuring the smooth operation of shifts. Ideal candidates will have experience in retail or restaurant environments and strong interpersonal skills. Join a company that values diversity and creates a welcoming workplace.