Shift Leader: Deliver Legendary Customer Experience

Starbucks; Toronto; On-site; CAD 45,000 - 55,000; Full time

Job summary

A leading coffeehouse chain in Toronto is seeking a Shift Supervisor responsible for assisting store operations and leading a team to deliver exceptional customer service. The ideal candidate will have retail or restaurant experience and demonstrate strong interpersonal communication skills. Join a company that values diversity and offers a supportive workplace environment. This is a full-time role with opportunities to grow.

Qualifications

• Ability to direct the work of others.
• Effective oral communication skills.
• Customer service experience in a retail or restaurant environment.

Responsibilities

• Assist store manager in executing store operations during scheduled shifts.
• Deliver legendary customer service to all customers.
• Provide feedback to store manager on partner performance during shifts.

Skills

Customer service experience in a retail or restaurant environment

Effective oral communication skills

Strong interpersonal skills

Ability to work as part of a team

Ability to learn quickly

Ability to direct the work of others

Job description

A leading coffeehouse chain in Toronto is seeking a Shift Supervisor responsible for assisting store operations and leading a team to deliver exceptional customer service. The ideal candidate will have retail or restaurant experience and demonstrate strong interpersonal communication skills. Join a company that values diversity and offers a supportive workplace environment. This is a full-time role with opportunities to grow.