Shift Leader: Deliver Legendary Customer Experience

Starbucks; St. Albert; On-site; CAD 35,000 - 50,000; Full time

Job summary

A leading coffeehouse chain in Canada is seeking a Shift Supervisor to assist in store operations. The role involves leading the team, delivering exceptional customer service, and ensuring operational excellence. Ideal candidates will have strong interpersonal skills and prior customer service experience in a retail or restaurant setting. Join a company that values diversity and fosters a welcoming workplace for all individuals.

Qualifications

• Customer service experience in a retail or restaurant environment.
• Ability to learn quickly.

Responsibilities

• Assist the store manager in executing store operations during scheduled shifts.
• Deliver legendary customer service to all customers.
• Provides feedback to store manager on partner performance during shift.
• Organizes opening and closing duties as assigned.

Skills

Customer service experience

Ability to direct the work of others

Effective oral communication skills

Strong interpersonal skills

Ability to work as part of a team

Job description

A leading coffeehouse chain in Canada is seeking a Shift Supervisor to assist in store operations. The role involves leading the team, delivering exceptional customer service, and ensuring operational excellence. Ideal candidates will have strong interpersonal skills and prior customer service experience in a retail or restaurant setting. Join a company that values diversity and fosters a welcoming workplace for all individuals.