Shift Leader: Deliver Legendary Customer Experience

Starbucks; Red Deer; On-site; CAD 40,000 - 50,000; Full time

Job summary

A popular coffee chain in Red Deer is seeking a Shift Supervisor to assist the store manager and lead the team in providing legendary customer service. Responsibilities include managing store operations during shifts, training new partners, and maintaining a positive environment. Ideal candidates will have customer service experience and strong interpersonal skills. This role offers opportunities in a dynamic and supportive workplace.

Qualifications

• Customer service experience in a retail or restaurant environment.
• Ability to learn quickly.
• Knowledge of the retail environment.

Responsibilities

• Assist store manager in executing store operations.
• Model and act in accordance with Starbucks guiding principles.
• Deliver legendary customer service.
• Organize opening and closing duties.

Skills

Customer service experience

Effective oral communication

Ability to direct the work of others

Strong interpersonal skills

Ability to work as part of a team

Job description

A popular coffee chain in Red Deer is seeking a Shift Supervisor to assist the store manager and lead the team in providing legendary customer service. Responsibilities include managing store operations during shifts, training new partners, and maintaining a positive environment. Ideal candidates will have customer service experience and strong interpersonal skills. This role offers opportunities in a dynamic and supportive workplace.