Shift Leader: Deliver Legendary Customer Experience

Starbucks; Edmonton; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading coffee retailer in Division No. 11, Edmonton seeks a Shift Supervisor to assist in managing store operations. You will be responsible for ensuring legendary customer service and maintaining a positive environment. The ideal candidate has customer service experience and strong communication skills, fostering teamwork and operational excellence. This role offers a dynamic work environment with opportunities for professional development.

Qualifications

• Customer service experience in a retail or restaurant environment.
• Ability to learn quickly.
• Ability to maintain a calm demeanor during high volume.

Responsibilities

• Assist store manager in executing operations during shifts.
• Deliver legendary customer service to all customers.
• Organize opening and closing duties as assigned.

Skills

Customer service experience

Ability to direct the work of others

Effective oral communication skills

Strong interpersonal skills

Ability to work as part of a team

Knowledge of the retail environment

Job description

A leading coffee retailer in Division No. 11, Edmonton seeks a Shift Supervisor to assist in managing store operations. You will be responsible for ensuring legendary customer service and maintaining a positive environment. The ideal candidate has customer service experience and strong communication skills, fostering teamwork and operational excellence. This role offers a dynamic work environment with opportunities for professional development.