Shift Leader: Deliver Legendary Customer Experience

Starbucks; Chatham; On-site; CAD 40,000 - 60,000; Full time

Job summary

A leading coffeehouse chain is looking for a Shift Supervisor in Chatham, Ontario. The role involves assisting the store manager with operations, delivering exceptional customer service, and leading the team during shifts. Ideal candidates will have retail or restaurant experience, strong communication skills, and the ability to build a positive team environment. This position offers a chance to work in a supportive and diverse workplace.

Responsibilities

• Assist the store manager in executing store operations during scheduled shifts.
• Deliver legendary customer service by connecting with customers.
• Organize opening and closing duties as assigned.
• Follow operational policies and procedures for safety and security.

Skills

Customer service experience in a retail or restaurant environment

Ability to direct the work of others

Effective oral communication skills

Knowledge of the retail environment

Strong interpersonal skills

Ability to work as part of a team

Job description

A leading coffeehouse chain is looking for a Shift Supervisor in Chatham, Ontario. The role involves assisting the store manager with operations, delivering exceptional customer service, and leading the team during shifts. Ideal candidates will have retail or restaurant experience, strong communication skills, and the ability to build a positive team environment. This position offers a chance to work in a supportive and diverse workplace.