Shift Leader: Deliver Legendary Customer Experience

Starbucks; Aurora; On-site; CAD 35,000 - 45,000; Full time

Job summary

A leading global coffee company in York Region, Aurora is seeking a Shift Supervisor to assist the store manager in operations and lead the team. This role involves providing legendary customer service, ensuring a clean environment, and training new partners. Ideal candidates have experience in retail or restaurants and possess strong communication and leadership skills. Competitive compensation and benefits are included.

Qualifications

• Customer service experience in a retail or restaurant environment.
• Ability to learn quickly.
• Knowledge of the retail environment.

Responsibilities

• Assist the store manager in executing store operations during scheduled shifts.
• Deploy partners and delegate tasks for customer service.
• Maintain a clean and comfortable store environment.
• Communicate with manager to ensure operations run smoothly.

Skills

Customer service experience

Ability to direct the work of others

Effective oral communication skills

Strong interpersonal skills

Ability to work as part of a team

Job description

A leading global coffee company in York Region, Aurora is seeking a Shift Supervisor to assist the store manager in operations and lead the team. This role involves providing legendary customer service, ensuring a clean environment, and training new partners. Ideal candidates have experience in retail or restaurants and possess strong communication and leadership skills. Competitive compensation and benefits are included.