Shift Leader - Bluebird Restaurant

Banff Hospitality Collective; Banff; On-site; CAD 40,000 - 55,000; Full time

Job summary

A renowned dining group in Banff is seeking a Shift Leader for its Bluebird Wood-Fired Steakhouse. The ideal candidate will manage restaurant service, ensure team collaboration, and handle customer complaints. Flexibility, ProServe certification, and previous serving experience are essential. Join a company committed to community engagement and employee growth in a beautiful National Park setting.

Benefits

Live, work & play in Banff National Park

Flexible hours with great earning potential

35% off food and drinks at all BHC venues

Fun staff events

Opportunities for growth & advancement

Health benefits plan after 6 months

Qualifications

• ProServe certification required.
• Previous serving and bartending experience are necessary.
• Excellent communication skills are essential.
• Flexible schedule required.
• Strong work ethic and a positive team player needed.
• Previous supervisory experience is an asset.

Responsibilities

• Ensure smooth running of restaurant service.
• Liaise with FOH & BOH teams.
• Handle customer concerns & complaints.
• Manage all FOH team members for successful service.

Skills

ProServe certification

Previous serving experience

Bartending experience

Excellent communication skills

Strong work ethic

Positive team player

Supervisory experience

Job description

We're seeking a Shift Leader to join us at Bluebird Wood-Fired Steakhouse! Bluebird is a wood-fired steakhouse featuring the best of Alberta beef including your favorite classic cuts and all-day-roasted Prime rib. Bluebird is where brunch and cocktails collide into fireside lunch which glides into happy hour and then swooshes into dinner where the après begins.

With the fire stoked high, we are ready for you to ski through the front door and tell us all about it. It's always a bluebird day in our mid-century chalet. Want to know more? Check us out here: https://www.bluebirdbanff.com/

We Love Perks! This Position Includes:

• Live, work & play in Banff National Park!
• Flexible hours with great earning potential
• 35% off food, bottles of wine & sake for yourself + a guest at all BHC venues
• Fun staff events - Outdoor activities, holiday parties, team socials + more
• Opportunities for growth & advancement across 17 unique venues
• Health benefits plan available after 6 months of employment
• Work with a company that intentionally gets you outside as well as gives back to the community

What You Have:

• ProServe certification required
• Previous serving and bartending experience
• Excellent communication skills
• Flexible schedule required
• Strong work ethic and a positive team player
• Previous supervisory experience is an asset

Shift Leader

Shift leaders ensure a smooth running of restaurant service in assistance to the GM and AGM. This includes, but is not limited to liaising with FOH & BOH teams, handling customer concerns & complaints, setting up the restaurant for a successful service by managing all FOH team members

Banff Hospitality Collective is:

Balkan Restaurant | Chuck's Steakhouse | High Rollers | Magpie & Stump | Park Distillery Restaurant & Bar | The Bear Street Tavern | The Bison Restaurant + Terrace | The Eddie Burger Bar | The Maple Leaf Grill and Lounge | Three Bears Brewery & Restaurant | Hello Sunshine | Lupo Italian | Bluebird Restaurant | Mount View Barbecue | Pizzeria Sophia | Are you ready to join us at Banff's most iconic and popular downtown restaurants?

BHC is an equal opportunity employer. We are committed to employing a diverse workforce and value applicants with a diverse range of skills, experiences and competencies, and encourage all qualified individuals to apply. If you are invited to participate in the hiring process and require an accommodation request, please let us know in advance by responding to the invite email.

Applicants must be legally eligible to work in Canada.