Shift Lead - Customer Experience & Team Coach

Starbucks; Airdrie; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading coffeehouse chain is looking for a Shift Supervisor in Airdrie, Alberta. The role involves assisting in store operations, providing exceptional customer service, and leading the team during shifts. Ideal candidates should have prior customer service experience and strong communication skills. Join a company that values diversity and teamwork in a welcoming environment. Competitive benefits offered.

Qualifications

• Customer service experience in a retail or restaurant environment.
• Ability to learn quickly.
• Knowledge of the retail environment.

Responsibilities

• Assist the store manager in executing store operations during scheduled shifts.
• Provide legendary customer service.
• Organize opening and closing duties as assigned.
• Follow health, safety and sanitation guidelines for all products.

Skills

Customer service experience

Ability to direct the work of others

Effective oral communication skills

Strong interpersonal skills

Ability to work as part of a team

Job description

A leading coffeehouse chain is looking for a Shift Supervisor in Airdrie, Alberta. The role involves assisting in store operations, providing exceptional customer service, and leading the team during shifts. Ideal candidates should have prior customer service experience and strong communication skills. Join a company that values diversity and teamwork in a welcoming environment. Competitive benefits offered.