Shift Lead - Customer Experience & Store Ops

Starbucks; Saskatoon; On-site; CAD 30,000 - 45,000; Full time

Job summary

A popular coffee retailer seeks a Shift Supervisor to assist in managing store operations in Saskatoon. Responsibilities include providing legendary customer service, training partners, and maintaining operational excellence. The ideal candidate should have customer service experience, strong communication skills, and the ability to work in a team. This role offers a dynamic work environment with opportunities for growth.

Benefits

Equal opportunity employer

Diverse workplace

Qualifications

• Customer service experience in a retail or restaurant environment.
• Ability to direct the work of others.
• Knowledge of the retail environment.

Responsibilities

• Assist the store manager in executing store operations.
• Deliver legendary customer service to all customers.
• Train new partners and provide coaching.
• Maintain a clean and comfortable store environment.
• Organize opening and closing duties.

Skills

Customer service experience

Effective oral communication skills

Strong interpersonal skills

Ability to work as part of a team

Ability to direct the work of others

Ability to learn quickly

Job description

A popular coffee retailer seeks a Shift Supervisor to assist in managing store operations in Saskatoon. Responsibilities include providing legendary customer service, training partners, and maintaining operational excellence. The ideal candidate should have customer service experience, strong communication skills, and the ability to work in a team. This role offers a dynamic work environment with opportunities for growth.