Shift Lead - Customer Experience & Store Ops

Starbucks; Quinte West; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading coffee retailer in Quinte West is seeking a Shift Supervisor to assist in managing store operations. The role involves delegating tasks, ensuring legendary customer service, and fostering a positive team environment. Ideal candidates should possess strong communication skills and prior customer service experience in retail. Join a company that values diversity and employee satisfaction while contributing to a dynamic team atmosphere.

Qualifications

• Customer service experience in a retail or restaurant environment.
• Ability to learn quickly.
• Knowledge of the retail environment.

Responsibilities

• Assist store manager in executing store operations during scheduled shifts.
• Deploy partners and delegate tasks for customer service excellence.
• Maintain a clean and comfortable store environment.

Skills

Customer service experience

Ability to direct the work of others

Effective oral communication skills

Strong interpersonal skills

Ability to work as part of a team

Job description

A leading coffee retailer in Quinte West is seeking a Shift Supervisor to assist in managing store operations. The role involves delegating tasks, ensuring legendary customer service, and fostering a positive team environment. Ideal candidates should possess strong communication skills and prior customer service experience in retail. Join a company that values diversity and employee satisfaction while contributing to a dynamic team atmosphere.