Shift Lead - Customer Experience & Store Ops

Starbucks; Port Alberni; On-site; CAD 35,000 - 45,000; Full time

Job summary

A leading coffeehouse chain in Port Alberni seeks a Shift Supervisor to assist store operations and lead the team in providing legendary customer service. This role involves delegating tasks, training new partners, and maintaining store standards. Ideal candidates have customer service experience and strong leadership skills. Join a supportive environment valued for diversity and employee satisfaction.

Qualifications

• Customer service experience in a retail or restaurant environment.
• Ability to direct the work of others.
• Ability to learn quickly.

Responsibilities

• Assist the store manager in executing store operations.
• Delegate tasks to create the Starbucks Experience.
• Model Starbucks guiding principles.

Skills

Customer service

Team leadership

Effective oral communication

Interpersonal skills

Job description

A leading coffeehouse chain in Port Alberni seeks a Shift Supervisor to assist store operations and lead the team in providing legendary customer service. This role involves delegating tasks, training new partners, and maintaining store standards. Ideal candidates have customer service experience and strong leadership skills. Join a supportive environment valued for diversity and employee satisfaction.