Shift Lead - Customer Experience & Store Ops

Starbucks; London; On-site; CAD 40,000 - 50,000; Full time

Job summary

A prominent coffee retailer in Canada is seeking a Shift Supervisor to assist in executing store operations during scheduled shifts. You will lead the team, ensuring legendary customer service and operational excellence. Ideal candidates should possess customer service experience and strong communication skills. This role is crucial in maintaining a positive store environment and developing relationships with team members to enhance performance. Join a dynamic workforce committed to a diverse and inclusive workspace.

Qualifications

• Customer service experience in a retail or restaurant environment.
• Ability to direct the work of others.
• Ability to learn quickly.

Responsibilities

• Assist the store manager in executing store operations.
• Deploy partners and delegate tasks.
• Deliver legendary customer service to all customers.
• Maintain a clean and comfortable store environment.

Skills

Customer service experience

Effective oral communication skills

Ability to work as part of a team

Strong interpersonal skills

Job description

A prominent coffee retailer in Canada is seeking a Shift Supervisor to assist in executing store operations during scheduled shifts. You will lead the team, ensuring legendary customer service and operational excellence. Ideal candidates should possess customer service experience and strong communication skills. This role is crucial in maintaining a positive store environment and developing relationships with team members to enhance performance. Join a dynamic workforce committed to a diverse and inclusive workspace.