Shift Lead - Customer Experience & Store Ops

Starbucks; Hamilton; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading coffee company located in Hamilton, Ontario is seeking a Shift Supervisor to assist in executing store operations during scheduled shifts. The ideal candidate should possess customer service experience and the ability to lead a team while delivering exceptional service. Responsibilities include managing store operations, training partners, and creating a positive customer experience. Join a company consistently rated highly for its work environment and dedication to diverse hiring.

Qualifications

• Customer service experience in a retail or restaurant environment.
• Ability to direct the work of others.
• Ability to learn quickly.

Responsibilities

• Assist the store manager in executing store operations during scheduled shifts.
• Deliver legendary customer service.
• Model and act in accordance with Starbucks guiding principles.

Skills

Customer service

Teamwork

Effective communication

Interpersonal skills

Job description

A leading coffee company located in Hamilton, Ontario is seeking a Shift Supervisor to assist in executing store operations during scheduled shifts. The ideal candidate should possess customer service experience and the ability to lead a team while delivering exceptional service. Responsibilities include managing store operations, training partners, and creating a positive customer experience. Join a company consistently rated highly for its work environment and dedication to diverse hiring.