Shelter Social Navigator & Intake Worker- On Call

Wasauksing; Central Ontario; On-site; CAD 30,000 - 60,000; Part time

Job summary

An Indigenous community-based organization is looking for an On-Call Social Navigator to provide essential support in a domestic violence shelter. This role involves crisis counseling, client interviews, and maintaining a welcoming environment. Applicants should have relevant education and experience in social services. Flexibility for evening and weekend shifts is required.

Qualifications

• Minimum 2-3 years experience working in front line social service delivery.
• Effective communication skills both verbal and written required.
• Knowledge of current and relevant legislation.

Responsibilities

• Provide informal counselling in crisis and assist clients in organizing a plan of safety.
• Maintain confidentiality and ensure clients' personal information is safeguarded.
• Act as the first point of contact for shelter intake procedures.

Skills

Motivational Interviewing

Crisis Intervention

Behavioral Health

Intake Experience

Case Management

Education

Degree in social work / counselling psychology

Social service worker diploma

Tools

Microsoft 365

Job description

Position Summary

Wasauksing First Nation is accepting applications for On-Call Social Navigator & Intake worker (Weekend Shifts Days Evenings Nights Weekday). We are looking for compassionate caring and self-driven individuals to join shelter team. Under the direct supervision of the Housing Manager the Social Navigator provides non-judgmental support attends the 24 hour intake line advocacy and resource information to potential on and off reserve Indigenous residents and shelter guests overnight. They act as the first point of contact for men and women and children welcoming new and returning users of the emergency domestic violence / intimate partner violence shelter providing a calm process of shelter intake procedures immediate crisis counselling and referrals to other supportive social services as necessary.

Job Duties & Responsibilities

• Be a leader in maintaining a warm welcoming respectful and non-judgmental environment while ensuring the support and security of staff volunteers and guests.
• Interview clients individually in families or with referral source to assess their situation and needs to determine eligibility and types of services required.
• Provide informal counselling in crisis and assist clients in organizing a plan of safety.
• Maintain confidentiality and ensure clients personal information is safeguarded appropriately.
• Provides referrals to appropriate resources.
• Completes and maintains related records including intake registration service requests and referrals if not admitted.
• Duties will also include completing bag purse and pocket checks a tour of the facility review of general housekeeping policies and procedures upon admittance.
• Maintains the smooth operation of the emergency.
• Share community information to all staff and the community as it pertains to our daily work at the shelter.
• Seek out opportunities for supplies partnership opportunities and donations to support guests.
• Ensure the safe and sustainable programming at the Shelter while maintaining and upholding a guest-centered approach.
• Organize and coordinate Donation deliveries.
• Provide relevant and appropriate advocacy and support.
• Engage in program development with shelter team.
• Performs a variety of duties specific to the operation of safe home.
• Assist in facilitation / coordination of programs for guests as needed.
• May occasionally be required to participate in incident investigation including providing written statements or other documentation as necessary.
• Adhere to all policies and procedures of Wasauksing First Nation and any other relevant policies and procedures from external agencies and partners.
• Perform other duties within the scope of the position as assigned by the Manager Or Supervisor.

Education & Experience

• A degree in social work / counselling psychology social service worker diploma an asset or an equivalent combination of education training and experience.
• Minimum 2-3 years experience working in front line in social service delivery is required.
• Current full registration withthe Ontario College of Social Workers and Social Service Workers an asset.
• Position does not require driving clients however a valid Ontario license an asset.
• Knowledge of current and relevant legislation.

Excellent interpersonal skills is essential.

• Effective communication skills both verbal and written including strong computer literacy in Microsoft 365 (Word Excel Sharepoint Outlook etc.).
• Training may be provided to the successful candidate.

Other Requirements

• Valid Drivers License and reliable personal vehicle.
• First Aid & CPR WHIMIS Food Safety Level 1 Non-Violent Crisis Intervention Suicide Prevention and Intervention and Trauma Informed Care Training an asset.
• Willing to work flexible hours as required including evenings and weekends.
• This position requires the individual to work with various families youth and children. To protect children youth and vulnerable persons Wasauksing First Nation requires the individual to provide a vulnerable sector. Or criminal record check.

This position will remain OPEN UNTIL FILLED.

Please send your resume with a cover letter contact information and two recent employment references to :

Only those selected for an interview will be contacted. We wish to thank everyone for their application.

Key Skills

• Motivational Interviewing
• Acute Care
• Crisis Intervention
• Behavioral Health
• Intake Experience
• Hospice Care
• Case Management
• Home Care
• Child Welfare
• Experience with Children
• Social Work
• Addiction Counseling

Employment Type : Gig

Experience : years

Vacancy : 1