Shelter Shift Supervisor — Lead Team & Client Care (FT)

EmergencyMD; Hamilton; On-site; CAD 45,000 - 55,000; Full time

Job summary

A community-focused organization in Hamilton, Ontario is seeking a Shelter Shift Supervisor to provide mentorship and support to staff and clients in a residential setting. Ideal candidates should have a post-secondary diploma in social services and at least two years of relevant experience. The role involves fostering a culturally safe environment while offering direct client services. This position includes a retention bonus and offers opportunities for professional development.

Benefits

Retention bonus

Support for continuing education

Extended Health Benefits

Employee Assistance Program

Qualifications

• 2 years of work-related experience required.
• Residential/shelter experience required.
• Knowledge of gender-inclusive services, particularly with Trans and non-binary individuals.

Responsibilities

• Provide mentorship and support for clients and staff.
• Oversee onboarding and training of new staff.
• Maintain records of service statistics and client records.

Skills

Trauma-informed frameworks

Culturally safe service provision

Client-directed approaches

Organizational skills

Supervision experience

Computer literacy

Commitment to harm reduction

Education

Post-secondary diploma in social services or equivalent

Job description

A community-focused organization in Hamilton, Ontario is seeking a Shelter Shift Supervisor to provide mentorship and support to staff and clients in a residential setting. Ideal candidates should have a post-secondary diploma in social services and at least two years of relevant experience. The role involves fostering a culturally safe environment while offering direct client services. This position includes a retention bonus and offers opportunities for professional development.