Shelter Shift Supervisor: Lead Frontline Team in Care

EmergencyMD; Hamilton; On-site; CAD 45,000 - 60,000; Full time

Job summary

A community support organization in Hamilton is seeking a Shelter Shift Supervisor to provide mentorship and leadership to staff. Responsibilities include onboarding new staff, maintaining records, and ensuring quality client care. Ideal candidates will have a diploma in social services and relevant experience, particularly in residential support. This role offers a supportive environment and extended health benefits.

Benefits

Extended Health Benefits

Support for continuing education

Employee Assistance Program

Qualifications

• Completion of post-secondary diploma in social services or equivalent, plus 2 years' work-related experience.
• Residential/shelter experience required.
• Supervisory experience preferred.

Responsibilities

• Provide mentorship and support to Case Managers and Frontline staff.
• Onboard and train new staff.
• Maintain records of client and service statistics.

Skills

Mentorship and leadership

Trauma-informed care

Crisis intervention

Client assessment

Organizational skills

Culturally safe service

Education

Post-secondary diploma in social services

Tools

Computer literacy

Job description

A community support organization in Hamilton is seeking a Shelter Shift Supervisor to provide mentorship and leadership to staff. Responsibilities include onboarding new staff, maintaining records, and ensuring quality client care. Ideal candidates will have a diploma in social services and relevant experience, particularly in residential support. This role offers a supportive environment and extended health benefits.