Shelter Operations Leader (24/7 Security & Client Support)

Volunteers of America Los Angeles; Canada; On-site; CAD 60,000 - 80,000; Full time

Job summary

A prominent nonprofit organization in Canada seeks an Operations Lead to oversee safety protocols, lead staff, and manage client interactions in a busy shelter environment. The ideal candidate will have significant experience in social services and leadership, be capable of promoting safety and compliance, and possess a valid driver's license. This role involves training Monitors and ensuring the wellbeing of all clients at the facility. This position offers an hourly pay rate of $23.21 - $24.43.

Benefits

Competitive medical, dental, vision and retirement benefits

Qualifications

• Minimum of 2 years of experience in homelessness or social support services.
• 1 year of experience in a supervisory or leadership role.
• Current California driver's license and clean driving record preferred.

Responsibilities

• Assign and schedule shifts for Monitors.
• Patrol premises to ensure security and compliance.
• Train and lead Monitors in safety and operations.

Skills

Leadership

Conflict resolution

Communication

Safety awareness

Education

High School Diploma or GED

Tools

Bus

Job description

A prominent nonprofit organization in Canada seeks an Operations Lead to oversee safety protocols, lead staff, and manage client interactions in a busy shelter environment. The ideal candidate will have significant experience in social services and leadership, be capable of promoting safety and compliance, and possess a valid driver's license. This role involves training Monitors and ensuring the wellbeing of all clients at the facility. This position offers an hourly pay rate of $23.21 - $24.43.