Services Technical Consultant

Ceridian HCM, Inc; Remote; CAD 100,000 - 125,000; Full time

Job summary

A global human capital management company is seeking experienced Consultants to join their Technical Services Team in Canada. You will guide clients through delivering flat file integrations during HCM implementations, ensuring effective communication with stakeholders. The ideal candidate should have a Bachelor’s degree, over 5 years of experience in HCM consulting, and exceptional organizational and communication skills. This role offers a supportive work environment that values diversity and personal growth.

Benefits

Excellent time away from work programs

Comprehensive wellness initiatives

Competitive pay and benefits

Volunteer opportunities

Qualifications

• 5+ years of experience in human capital management consulting.
• Strong ability to relay technical concepts in clear business language.
• Experience in SaaS/Cloud computing environment including HRIS Systems.

Responsibilities

• Provide consulting services to clients.
• Manage internal and external stakeholders for file deliverables.
• Analyze export files and resolve issues.

Skills

Client relationship acumen

Organizational skills

Communication skills

Consulting skills

Ability to engage with multiple clients

Education

Bachelor’s degree or equivalent experience

Job description

Posted Friday, December 12, 2025 at 5:00 AM | Expires Monday, February 2, 2026 at 4:59 AM

Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region.

Our award‑winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce.

Our brand prom ise - Makes Work Life Better ™ - Reflec ts our commitment to employees, customers, partners and communities globally.

About the Opportunity

The Technical Services Team guides clients through the lifecycle of delivering third party flat file integrations as part of an overall Dayforce HCM implementation.

Our team helps clients achieve a positive go‑live experience by coordinating key internal and external stakeholders to complete activities that will allow clients to be able to transmit business‑critical data (benefits enrollment, COBRA, payroll contribution, HR demographic) to their vendors when they go live with their new HCM system.

You will be part of a specific business segment team, or pod, comprised of Consultants working on client implementation projects across North America. You will be supported by experts in each file type in your pod as well as having access to our larger team’s expertise. Our Technical Services group is connected by a sense of camaraderie; we are grounded in a sense of belonging and a supportive remote‑work culture.

We are looking for experienced Consultants who can concurrently manage multiple files across multiple implementation projects -- people who are confident, agile, and proactive.

What you’ll get to do

• Provide consulting services to clients
• Translateclient requirements into flat file requirements
• Meet with offshore teams to review the mapping document for file development
• Manage internal (Project Managers, Project Sponsors, Service Consultants, Mappers) and external (Clients and Vendors) stakeholders to achieve export file deliverables
• Identify and communicate risk
• Analyze export files and research the caused of the issue to determine course of action
• Responsible for the end‑to‑end management of delivering export files

Skills and Experience we Value

• Bachelor’s degree or equivalent experience
• 5+ years of experience in human capital management consulting
• Client relationship acumen
• Ability to engage with multiple projects & clients concurrently and manage priorities
• Excellent organizational, communication, collaboration, and consulting skills
• Ability to lead and facilitate client workshops and sessions
• Ability to relay technical concepts to clients in clear and concise business language
• Understanding of common human capital management (HCM) business practices

What would make you really stand out

• Experience with software in a SaaS / Cloud computing environment including experience with HRIS Systems
• Good working knowledge of payroll contribution, benefits eligibility, and HR files
• Ability to read a technical specification from a vendor and analyze vendor feedback

What’s in it for you

Dayforce is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment.

We encourage individuals to apply based on their passions.

Dayforce encourages personal and professional growth. We offer excellent time away from work programs, comprehensive wellness initiatives and recognition through competitive pay and benefits.

With a commitment to community impact, including volunteer days and our charity, Dayforce Cares we provide opportunities for you to thrive both in your career and personal life. Our focus is not just on your job but on supporting you to be the best version of yourself.

About the Salary Ranges

Please note that the salary range mentioned in this job description should serve simply as a guide. The final compensation offered may vary based on a variety of factors, including bonuses and/or incentives, or a candidate’s experience, skills, budget and location. Our company is committed to providing a fair, equitable, and competitive package that reflects the value an individual brings to the organization.

Proficiency in English is required for this position as this role will regularly interact with English‑speaking stakeholders, co‑workers, managers and/or clients across the world. Further, our back‑office support teams, including but not limited to Human Resources, are primarily English speaking. Employees need to be able to communicate with these departments in English to appropriately administer their business relationship. Due to the significant high volume of interactions with these English‑speaking co‑workers, managers, stakeholders and/or clients, which is inherent to this position, it is not possible to reorganize the company's activities to avoid this requirement.

Fraudulent Recruiting

Beware of fraudulent recruiting. Legitimate Dayforce contacts will use an @dayforce.com email address. We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process. If you have been asked for any of the above, or believe you have been contacted by someone posing as a Dayforce employee, please refer to our fraudulent recruiting statement found here: https://www.dayforce.com/be-aware-of-recruiting-fraud