ServiceNow Developer

emergiTEL Inc.; Vancouver; On-site; CAD 80,000 - 100,000; Full time

Job summary

A technology consulting firm is seeking skilled ServiceNow Developers for a contract role based in Vancouver. The position involves designing and developing ServiceNow solutions, automating workflows, and integrating with external systems. Ideal candidates will have a Bachelor's degree in Computer Science, relevant ServiceNow certifications, and over 3 years of experience in the field. Strong communication and analytical skills are essential. This role offers an opportunity to actively influence and transform business operations using ServiceNow.

Qualifications

• 3+ years of hands-on experience developing and configuring ServiceNow applications.
• Proficiency in scripting and workflow automation within ServiceNow.
• Excellent verbal and written communication skills.

Responsibilities

• Develop and customize ServiceNow applications and modules.
• Collaborate with stakeholders to translate business requirements into technical solutions.
• Document technical designs and configuration changes.

Skills

JavaScript

HTML

CSS

AngularJS

Workflow automation

Analytical skills

Communication skills

Education

Bachelor’s degree in Computer Science, Engineering, or related field

ServiceNow certifications

Tools

REST APIs

SOAP APIs

JSON

XML

Job description

We are seeking skilledServiceNow Developersfor a contract consulting engagement to design, develop, and implement ServiceNow solutions that drive business transformation and operational excellence. This role is ideal for hands-on technical professionals who enjoy building scalable applications, automating workflows, and helping organizations maximize the value of their ServiceNow platforms.

What You Will Be Doing:

• Develop, configure, and customize ServiceNow applications and modules across ITSM, ITOM, HR, and other workflow solutions
• Collaborate with business analysts and stakeholders to translate business requirements into technical solutions
• Design and implement integrations between ServiceNow and external systems using REST/SOAP APIs, JSON/XML, and other technologies
• Create and maintain scripts, business rules, UI policies, client scripts, and workflow automations within the ServiceNow platform
• Perform unit testing, quality assurance, and support user acceptance testing to ensure solutions meet functional and technical standards
• Troubleshoot and resolve technical issues, providing expert-level support for platform performance and application functionality
• Document technical designs, configuration changes, and development processes using tools such as Visio, PowerPoint, and Word
• Stay current with ServiceNow updates, new features, and best practices, proactively recommending platform improvements
• Participate in code reviews, knowledge sharing, and mentoring of junior developers

Your Qualifications:

• Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent professional experience)
• ServiceNow certifications such as Certified System Administrator or Certified Application Developer; Implementation Specialist certifications are a plus
• 3+ years of hands‑on experience developing and configuring ServiceNow applications, including scripting and workflow automation
• Proficiency in JavaScript, HTML, CSS, AngularJS, and integration technologies (REST/SOAP, JSON/XML)
• Strong analytical and problem‑solving skills with exceptional attention to detail
• Excellent verbal and written communication skills, with the ability to collaborate effectively in team environments
• Familiarity with ITSM frameworks (ITIL v3 preferred)
• Experience with other ITSM platforms (e.g., BMC Remedy, HP Service Manager) is considered an asset