Position Description :
As a ServiceNow Solution Architect, you will help CGI deliver excellent end-to-end solutions either within ServiceNow or between ServiceNow and other integrated applications. You will have deep experience with analyzing and translating business information and technical requirements into architectural blueprints, roadmaps, and actionable plans while possession knowledge in modern development methodologies, technical governance processes, and ServiceNow best practices.
Your future duties and responsibilities :
- Build relationship with clients, identify, and evaluate the underlying business goals of the clients.
- Architect, design, implement and integrate ServiceNow solutions that not only meet the clients' specific business needs, but also are intuitive and easy to maintain and scale up.
- Work closely with clients' stakeholders to understand the business direction, define the solution and present the solution design and architecture aspects to the client through presentations.
- Lead the design, development, testing, roll out and support of innovative ServiceNow solutions.
- Deal with a broad range of old and new technologies with the skills to recognize and exploit the advantages of both.
- Understand and advocate the ITIL principles, approaches and standards across teams, including mentoring other ServiceNow team members internally and externally.
- Lead and build technical proposals for potential clients during the response for proposal (RFP) activities.
- Build demonstrations in lab instances according to specific requirements and present to clients during RFPs.
Required qualifications to be successful in this role :
- Minimum 5 - 7 years of experience in ServiceNow with variety of products, features, and business / technical processes.
- At least seven years working experience in the information technology sector.
- Strong knowledge of enterprise and solution architecture concepts, values, and software development methodologies.
- Possess broad range of technical knowledge (e.g. applications, enterprise technology, infrastructure, and telecommunications) and systems experience in multiple platforms.
- Hands‑on experience as a Developer, System Administrator, Implementor, or Application Specialist.
- ServiceNow certifications with project experience in such certified areas.
- Strong interpersonal skills including the ability to articulate ideas to technical and business audiences.
- Proven communication and presentation skills.
Skills :
- Enterprise Architecture
- Public Speaking
- ServiceNow
- Software Architecture
- Solutions Architecture
- System Administration
Use of the term ‘architect’ in this job posting refers to the technical sense related to Information Technology (IT) and does not imply that the individual practices architecture or possesses the requisite license as prescribed by the applicable provincial or territorial architect regulator. We are seeking individuals with expertise in IT architect-related functions, but licensure from an architect regulator is not a prerequisite for this position. Architecture is a regulated profession in Canada which is restricted in terms of use of titles and designation.