Service Writer

Manitoulin Group of Companies; Sparwood; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading company in transportation seeks a Service Writer to oversee equipment service scheduling and ensure the accuracy of service reports. This role requires a minimum of 5 years in service operations and offers opportunities for growth and advancement. Benefit packages include profit sharing, comprehensive benefits, and a 4 on 4 off 10-hour continental shift schedule.

Benefits

Profit Sharing

Comprehensive Benefits Program

Opportunities for growth and advancement

Qualifications

• Minimum post-secondary education required.
• 5 years experience in service operations necessary.
• Knowledge of AS-400 and strong technical, mechanical, and problem-solving skills expected.

Responsibilities

• Schedule all equipment service and repairs with internal team.
• Collaborate with Shop Mechanics to ensure accuracy in service reports.
• Maintain timelines and process flow in the service operation.

Skills

Organizational skills

Communication skills

Decision-making skills

Technical skills

Mechanical skills

Problem-solving skills

Cost analysis

Education

Post-secondary education

Tools

AS-400

Job description

Company Description

Manitoulin Transport has the most extensive transportation network in North America, making it easy to provide dependable on-time delivery and faster transit times. Sustained by its 65 years of experience, Manitoulin developed the transportation knowledge that is relied on and trusted by clients in various industries.

Job Description

We are looking for a Service Writer to join our team! This position will provide technical direction and accountability for scheduling all equipment service and repairs with the internal team within the service operation. The Service Writer will also collaborate with the shop manager/foreman to ensure timelines and process flow are maintained to support accurate and timely work-in-progress processing.

Collaborate with the Shop Mechanics to ensure all service reports provided are completed in a timely and accurate manner.

Qualifications

• Minimum post-secondary education
• Minimum 5 years experience in service operations
• Knowledge of the AS-400
• Good organizational skills
• Good communication and decision-making skills
• Technical, Mechanical, and problem-solving skills
• Focused on cost analysis and cost reduction

Additional Information

• This is a 4 on 4 off 10 hr continental shift

• Profit Sharing

• Comprehensive Benefits Program

• Opportunities for growth and advancement