Service Technician - Shop

Brandt Group of Companies; Mount Pearl; On-site; CAD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation

Continuous learning

Advancement opportunities

Benefits package

Retirement savings (RRSP)

Job summary

Brandt Group of Companies is seeking a skilled technician to diagnose, repair, and maintain power equipment at our Mount Pearl location. You will work under the Service Manager, ensuring high productivity, quality workmanship, and compliance with safety standards.

The role requires a trade qualification and 3+ years of experience across mechanical, electrical, and hydraulic systems. You will also mentor apprentices and support continuous learning within a team-focused environment.

Qualifications

• Trade qualification in Heavy Equipment, Agriculture, or Truck/Transport.
• Minimum 3 years relevant experience.
• Knowledge of mechanical, electrical and hydraulic systems.
• Proficiency with diagnostics and calibration.
• Strong time management and ability to work under pressure.
• Excellent written and verbal communication.

Responsibilities

• Operate within budgets and approvals set by the Service Manager.
• Maintain high levels of productivity, efficiency, and gross margin.
• Achieve 98% work quality to minimize rework.
• Perform basic to complex diagnostics on power equipment.
• Diagnose, disassemble, and repair mechanical, electrical, or hydraulic systems.
• Conduct inspections to ensure quality and regulatory standards.
• Perform maintenance tasks like fluid/filter changes and battery tests.
• Execute engine and transmission diagnosis or replacement.
• Maintain product knowledge and safety procedures.
• Mentor apprentices and oversee their growth.

Skills

Time management

Communication skills

Diagnostics & calibration

Mechanical knowledge

Electrical knowledge

Hydraulic systems

Computer literacy

Education

Trade qualification

Job description

Who We Are

Brandt is a customer driven company, privately owned and family run, strengthened by diversification and succeeding through specialization. We operate over 170 locations across Canada, the USA, Australia, and New Zealand.

For nine decades, the people of Brandt have stood shoulder-to-shoulder with the hardworking people that we serve. And really, there’s no place we’d rather be because just like them, it’s when we’re working hard and getting things done that we’re at our best.

Our success is driven by a passionate belief in the unlimited potential of our company and the ultimate success of our customers and we act on that belief every single day.

That’s Powerful Value, Delivered.

What You Will Be Responsible For

• Financial Performance:
  • Operate within budgets and approvals established by the Service Manager.
  • Maintain high levels of productivity, efficiency, and gross margin to contribute positively to branch goals.
  • Achieve and uphold a quality of work metric of 98%, ensuring work is completed correctly the first time to minimize rework and enhance customer satisfaction.
• Diagnostic and Repair Services:
  • Perform basic to complex diagnostics on power equipment to accurately identify repair needs and minimize downtime.
  • Diagnose, disassemble, assemble, and repair mechanical, electrical, or hydraulic systems to restore optimal equipment performance.
  • Conduct customer, manufacturer, and government-mandated inspections to ensure compliance with quality and regulatory standards.
  • Perform preventative maintenance tasks such as fluid and filter changes, battery testing, brake system adjustments, and lubrication to prolong equipment life.
  • Execute advanced mechanical repairs, including engine and transmission diagnosis, repair, or replacement, to resolve complex issues.
• Work Systems and Procedures:
  • Maintain current product knowledge specific to equipment and industry standards relevant to the branch location.
  • Maintain a clean, neat, and orderly work area to ensure efficiency and safety.
  • Follow all safety rules and Occupational Health & Safety (OH&S) standards.
  • Ensure compliance with proper procedures for hazardous waste disposal.
  • Work within guidelines set by managers to ensure consistent and quality service delivery.
  • Perform all service tasks assigned by the Service Manager or Service Department Foreman.
  • Participate in required training programs, including industry-specific technology training.
  • Maintain and care for departmental tools, equipment, and vehicles.
  • Mentor and oversee apprentices to support their professional growth.
• Other duties as assigned.

What We Look For

• Trade qualification (Heavy Equipment, Agriculture, Truck/Transport).
• 3 years’ relevant experience.
• Knowledge of mechanical, electrical, and hydraulic systems.
• Possess computer and technical aptitude and knowledge for diagnostics and calibration work.
• Possess diagnostic skills to understand mechanical and technical equipment repair needs.
• Possess strong time management skills to perform under pressure.
• Possess strong communication skills, both written and oral.

What We Offer

• Competitive compensation: we offer fair, market-based wages that recognize your skills, experience, and contributions.
• Continuous Learning: through on-the-job training and educational opportunities.
• Opportunities for advancement within a growing company that values initiative and teamwork.
• Comprehensive benefits coverage: including health, dental and more to support your wellbeing.
• Retirement savings programs: Pension and RRSP programs to help you invest in your future.

When you work for Brandt, we work for you. It’s as simple as that.