Service Technician - Ottawa, ON

Zedcor-Security-Solutions; Ottawa; On-site; CAD 42,000 - 56,000; Full time

Job summary

Zedcor Inc. is seeking a Service Technician to expand service to existing customers. This field role covers equipment throughout Ontario with an Ottawa base.

The ideal candidate has strong mechanical and diagnostic aptitude to support mobile security towers and contribute to our growth strategy. Responsibilities include on-site installation, repair, maintenance, inspection, and detailed reporting. Must have 3–5 years of maintenance experience, CDL Class A, and be capable of working independently

Qualifications

• 3–5 years’ experience in equipment maintenance and repairs.
• Strong knowledge of small engine, generators, and electrical systems.
• Valid Class A CDL Driver License.
• Proven field service experience.
• Excellent verbal communication skills.
• Self-starter who can work independently with little oversight.
• Willing to work in the shop when not on the road.
• Ability to troubleshoot and repair technical equipment.
• Must be able to operate a service truck.
• Willingness to work outdoors in various weather conditions.

Responsibilities

• Inspect and repair towers before site deployment.
• Manage on-site installations, repair, maintenance, and test tasks.
• Determine and perform preventative maintenance and repairs on site.
• Diagnose errors or technical problems and determine proper solutions.
• Deliver and pickup towers when needed.
• Produce timely and detailed service and equipment reports.
• Adhere to safety daily requirements from Zedcor and customer sites.
• Cooperate with the technical team and share information across the organization.
• Comprehend customer requirements and make appropriate recommendations/briefings.
• Build relationships with customers.

Skills

Small engines

Generators

Electrical systems

Field service

Troubleshooting

Verbal communication

Autonomy

Shop work

Customer service

Valid CDL

Job description

About Zedcor Inc.

Zedcor Inc. (TSX-V:ZDC) is disrupting the traditional physical security industry through its proprietary MobileyeZ™ security towers by providing turnkey and customized mobile surveillance and live monitoring solutions to blue-chip customers across North America. The Company continues to expand its established platform of over 1,200 MobileyeZ™ towers in Canada and the United States, with emphasis on industry leading service levels, data-supported efficiency outcomes, and continued innovation. Zedcor services the Canadian market through equipment and service centers currently located in British Columbia, Alberta, Manitoba, and Ontario. The Company continues to advance its U.S. expansion which now has the capacity to service markets throughout the Midwest with locations throughout Texas, Colorado, Arizona, Nevada and Florida.

For more information, check out www.zedcor.com.

Position Overview

Zedcor is seeking a Service Technician who will be responsible for helping expand service to existing customers. The field service technician will be a crucial team member as we continue to execute our growth strategy. This position will be perfect for you if you have a strong mechanical and diagnostic aptitude to provide support for our mobile security towers and to push the company forward. Zedcor has an office based out of Ottawa, ON, however, this is a field position working on equipment throughout various parts of Ontario.

Key Responsibilities

• Inspect and repair towers before departing to the site.
• Manage all on site installations, repair, maintenance, and test tasks.
• Determine and perform preventative maintenance and repairs on site.
• Diagnose errors or technical problems and determine proper solutions.
• Deliver and pickup towers when needed.
• Produce timely and detailed service and equipment reports.
• Adhere to safety daily requirements from Zedcor and customer sites.
• Follow all company’s filed procedures and protocols.
• Cooperate with the technical team and share information across the organization.
• Comprehend customer requirements and make appropriate recommendations/briefings.
• Build relationships with customers.
• Perform other duties as requested.

Qualifications

• Strong knowledge of small engine experience, generators, and electrical systems is a must.
• Must be able to operate a service truck for maintenance and service on surveillance light towers
• 3-5 years’ experience in equipment maintenance and repairs equipment.
• Proven field service experience.
• Ability to troubleshoot, test, repair, and service technical equipment.
• Excellent verbal communication skills.
• Self-starter, driven, and motivated to work independently with little oversight.
• Must be willing to work in the shop when not on the road.
• Experience working in a fast-paced competitive environment that is results-driven.
• Valid Class A - CDL Driver License
• Positive attitude and team player.
• High sense of urgency and customer service driven.

Physical Demands

• Outdoor work - exposure to the elements (heat, cold, rain, snow, mud, etc.)
• Ability to regularly lift 50lbs
• Comfortable with climbing and working at heights from time to time
• Comfortable with driving long distances
• Comfortable with working on construction sites - exposure to noise, dust moving equipment, Etc.
• Comfortable with wearing various forms of PPE

Why Join Zedcor?

At Zedcor, you won’t just maintain systems, you’ll help build and shape the future of security technology. We provide the tools, mentorship, and the environment to help you thrive and grow in your career. If you’re looking to take your skills to the next level, Zedcor offers a dynamic and rewarding opportunity.

Zedcor Inc. is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best-qualified personnel who demonstrate the ability to perform competently and work well with others. It is the policy of Zedcor to provide equal employment opportunity regardless of race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin (including language use restrictions and possession of a driver’s license issued under section 12801.9 of the California Vehicle Code), ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. This policy of nondiscrimination is applied to all aspects of the employment relationship. The Company complies with the Americans with Disabilities Act (ADA) and applicable state and local laws in ensuring equal opportunity and employment for qualified persons with disabilities. We also consider qualified applicants with criminal histories, consistent with legal requirements.

The following link provides more information regarding the Federal laws prohibiting discrimination in employment: EEO is the Law – Notice of Applicant Rights Under the Law.