Service Technician I

All Weather at Home; Edmonton; On-site; CAD 40,000 - 60,000; Full time

Job summary

All Weather at Home in Edmonton is seeking a dedicated technician to install and repair windows and doors. You will interact with customers, ensuring positive experiences and high-quality installations. Required qualifications include mechanical aptitude, a valid Class 5 Driver’s License, and the ability to lift at least 50 lbs. The role may require overtime and travel. Join us for a meaningful career with a company that values diversity and innovation.

Qualifications

• Experience with hand tools is preferred.
• Must be a team player and able to work with minimal supervision.
• Must pass pre-employment Drug & Alcohol Testing.

Responsibilities

• Shape customers' experience and create positive memories.
• Operate service truck for local calls.
• Install and repair windows and doors.

Skills

Mechanical aptitude

Customer relations

Problem-solving skills

Ability to work on scaffolding

Physical fitness for heavy lifting

Good written and verbal communication

Education

Valid Class 5 Driver’s License

Job description

Overview

Hello. It’s nice to meet you. If you’re looking for a challenge, you’ve come to the right place, because no matter who you are or where you come from, we’re all building something. Every single one of us. Whether it’s a home, a career, a family or a future, we’re all searching for growth. This is our story too. For more than 45 years, we’ve built the All Weather Group into the largest privately owned and operated window, door and glass manufacturer in the country. But in some ways, we’re just getting started. So, if you’re driven to make an impact and bring your best to our tight-knit, people-first culture, we want to hear from you.

Are you ready for this?

Responsibilities

As a frontline team member, you shape our customers' experience with All Weather. The last mile, the final yard – every day, you have the power to create positive and lasting memories in the hearts and minds of customers and homeowners by letting them know that they’re in your good hands.

• May operate service truck and services local calls in home and businesses
• Installation and repair of windows and doors in homes and businesses
• On-site repair of product and installation of glass and site glazing
• Replacing sealed units and door slabs, making screens, adjusting windows and doors, and replacing casings
• Inspecting job sites, measuring sealed units and replacing capping and caulking
• Handles on-site problems as they occur
• Performs heavy lifting of glass to complete site glazing
• Maintains detailed paperwork
• Represent All Weather Windows in professional and courteous manner
• Complying with all Health & Safety regulations
• Perform in shop service work
• Performing other duties as required

Qualifications

• Mechanical aptitude, skill and experience with hand tools
• Experienced technician with some product knowledge preferred
• Good customer relations, written and verbal communication skills
• Innovative and problem-solving skills
• Mechanically inclined and able to work on scaffolding at heights over 12 feet
• Must be able to lift at least 50 lbs
• Must be physically fit to perform heavy lifting of glass
• Must be a team player and able to work with minimal supervision
• Flexible and adaptable in any situation
• Position will require working overtime and short notice
• Travel may be required
• Must have a valid Class 5 Driver’s License and clean Driver’s Abstract
• Must pass pre-employment Drug & Alcohol Testing

What’s in it for you?

We hire as much for attitude as we do for experience, because who you are is just as important as what you can do. Here’s who and what we’re looking for. It all began in 1978 in Edmonton, Alberta when a farmer, a salesman and a railroader created All Weather Windows. More than 45-years later, we’ve grown into a group of companies still proudly serving residential and commercial customers across Western Canada. We make premium products right here on home soil, designed and tested for Canada's harshest weather conditions, delivered with the promise of performance and style. Our purpose to Never Stop Building is a testament to the character of our people, because we’re always striving and always looking for fellow “builders”, just like you. To learn more about our who we are and what we do, please visit us online at https://allweatherathome.ca/careers/

Diversity and inclusion: From day one, diversity has been our greatest source of strength. Today, we’re a company where 55 languages are proudly spoken, with the skill of an international community reflected in all of our products and services. We’re committed to promoting diversity, equity and inclusion in every definition. We invite people at all levels of the organization to participate and share ideas to shape our work, careers and company.

We make a difference: We’re honored to be recognized as one of Canada's Best Managed Companies 14 years in a row. We’re committed to positively impacting careers, lives and communities across Canada and proudly give back in four key areas: strengthening families, providing shelter, supporting education and health and wellness. If you’re passionate about creating a positive impact too, we need your voice to help grow this cultural tradition, because our work here is never done.