Service Technician - Field

Brandt Group of Companies; Mississauga; Vor Ort; CAD 60.000 - 80.000; Vollzeit

Benefits dieser Stelle

Competitive wages

On-the-job training

Career advancement

Health & dental benefits

RRSP / Pension matching

Zusammenfassung

Brandt Tractor Ltd. is seeking a Field Service Technician for our Mississauga location. The role involves diagnosing, servicing, and repairing customer equipment in the field or in customer shops, ensuring quality workmanship and timely issue resolution.

You will handle complex diagnostics, maintain productivity, and mentor apprentices while upholding OH&S standards and a focus on customer satisfaction.

Qualifikationen

• 3 years’ relevant field experience.
• Knowledge of mechanical, electrical and hydraulic systems.
• Computer and technical aptitude for diagnostics and calibration.
• Strong time management under pressure.
• Excellent written and oral communication.

Aufgaben

• Diagnose, repair and service customer equipment in the field.
• Perform basic to complex diagnostics and repairs on power equipment.
• Maintain productivity, budgets and gross margin toward branch goals.
• Mentor apprentices and support their professional growth.
• Follow safety rules and OH&S standards.
• Keep work area clean, neat and safe.

Kenntnisse

Diagnostics

Mechanical systems

Electrical systems

Hydraulic systems

Communication skills

Time management

Tools

Computer diagnostics

Calibration work

Jobbeschreibung

1655 Britannia Rd E
Mississauga, ON L4W1S5, CAN

• On-site
• Full-Time
• Requisition #: SERVI003388

Description

Brandt Tractor Ltd is currently seeking a Field Service Technician for our Mississaugalocation.

The Field Service Technician is responsible for independently performing basic to complex diagnostics, service maintenance and repair work on customer equipment efficiently in a field environment, which could include customer shops. They are also responsible for providing quality service to customers and ensuring all issues are resolved satisfactorily and in a timely manner.

Who We Are

Brandt is a customer driven company, privately owned and family run, strengthened by diversification and succeeding through specialization. We operate over 170 locations across Canada, the USA, Australia, and New Zealand.

For nine decades, the people of Brandt have stood shoulder-to-shoulder with the hardworking people that we serve. And really, there’s no place we’d rather be because just like them, it’s when we’re working hard and getting things done that we’re at our best.

Our success is driven by a passionate belief in the unlimited potential of our company and the ultimate success of our customers and we act on that belief every single day.

That’s Powerful Value, Delivered.

What You Will Be Responsible For

• Operate within budgets and approvals established by the Service Manager.
• Maintain high levels of productivity, efficiency, and gross margin to contribute positively to branch goals.
• Achieve and uphold a quality of work metric of 98%, ensuring work is completed correctly the first time to minimize rework and enhance customer satisfaction.

Diagnostic and Repair Services

• Perform basic to complex diagnostics on power equipment to accurately identify repair needs and minimize downtime.
• Diagnose, disassemble, assemble, and repair mechanical, electrical, or hydraulic systems to restore optimal equipment performance.
• Conduct customer, manufacturer, and government-mandated inspections to ensure compliance with quality and regulatory standards.
• Perform preventative maintenance tasks such as fluid and filter changes, battery testing, brake system adjustments, and lubrication to prolong equipment life.
• Execute advanced mechanical repairs, including engine and transmission diagnosis, repair, or replacement, to resolve complex issues.

Work Systems and Procedures

• Maintain current product knowledge specific to equipment and industry standards relevant to the branch location.
• Maintain a clean, neat, and orderly work area to ensure efficiency and safety.
• Follow all safety rules and Occupational Health & Safety (OH&S) standards.
• Ensure compliance with proper procedures for hazardous waste disposal.
• Work within guidelines set by managers to ensure consistent and quality service delivery.
• Perform all service tasks assigned by the Service Manager or Service Department Foreman.
• Participate in required training programs, including industry-specific technology training.
• Maintain and care for departmental tools, equipment, and vehicles.
• Mentor and oversee apprentices to support their professional growth.

Other duties as assigned.

What We Look For

• 3 years’ relevant experience.
• Knowledge of mechanical, electrical, and hydraulic systems.
• Possess computer and technical aptitude and knowledge for diagnostics and calibration work.
• Possess diagnostic skills to understand mechanical and technical equipment repair needs.
• Possess strong time management skills to perform under pressure.
• Possess strong communication skills, both written and oral.
• Posses a commitment to high quality customer service.

What We Offer

• Competitive compensation: we offer competitive wages that recognize your skills, experience, and contributions.
• Continuous Learning: through on-the-job training and educational opportunities.
• Opportunities for advancement within a growing company that values initiative and teamwork.
• Comprehensive benefits coverage: including health, dental, insurances, and more to support your and your family’s wellbeing.
• Retirement savings programs: Company matching pension and RRSP programs to help you invest in your future.

When you work for Brandt, we work for you. It's as simple as that.